06/19/2013 |
2
Sometimes we don’t get it right. I like to say that good customer service isn’t about being flawless; it’s about how you react when you make a mistake. I can assure you that we all make mistakes, and I’m not about to stop trying new stuff in a futile attempt to bring my mistake count […]
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3
Cleverly thematic, or just tardy?
06/17/2013 |
11
Some of the technique work you asked for in the survey… and some that you didn’t.
06/16/2013 |
8
It’s a new week and a great way to get started!
06/13/2013 |
6
Revisiting a Hero benchmark that emphasizes hip opening and proper core tightness.
06/09/2013 |
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